Everyday support
A help desk, remote and phone assistance, monitoring, updates and endpoint protection. Start with a plan matched to the size and working hours of your team.
NEXGEN BUSINESS SOLUTIONS / ORLANDO
Managed IT for
Orlando businesses.
Your local IT company for support, security and infrastructure. One accountable team, based here in Orlando and ready to understand what your business needs next.
A LOCAL FOUNDATION
The people behind the help desk are closer than you think.
Nexgen Business Solutions is headquartered at 5401 South Kirkman Road, Suite 310, in Orlando. Founded in New York City in 2003 and incorporated in Florida in 2008, we bring long-standing business relationships and hands-on technical work to the same service model.
For an Orlando office, managed IT should connect everyday help with the care your systems need between tickets. We monitor and patch managed devices, provide endpoint protection, document the environment and report on the work. When a physical visit is needed, the on-site scope is part of the plan.
Whether you are replacing a reactive support arrangement, preparing for an office move or adding staff, we begin with the business requirements. Device count is a useful starting point; working hours, locations and the systems you rely on shape the full recommendation.
ORLANDO BUSINESS IT
Support the whole operation.
Choose the services your business needs. Your proposal identifies what is included and what is separately scoped.
Physical infrastructure
Network design, wireless, structured cabling and server work for your Orlando location. New installations, office moves and migrations have their own agreed scope.
Your next stage
A paid Business Systems Audit identifies gaps, priorities and the recommended tier. Its written report gives your business a clear starting point, and its fee is credited toward your plan.
LOCAL QUESTIONS
Choosing an Orlando
IT company?
Where is Nexgen based?
Our headquarters is at 5401 South Kirkman Road, Suite 310, Orlando, FL 32819. Office hours are Monday through Friday, 9 AM to 5 PM Eastern. Call 407-966-4609 to discuss your business and arrange the right next step.
Do you provide on-site IT support in Orlando?
Yes. On-site work is available in Orlando and across Central Florida. The visits, included hours and project requirements are confirmed for your plan or proposal. Hardware dispatch timing is agreed case by case.
Can you support our office and remote staff together?
Yes. Remote and phone help can support staff wherever they work. We review the devices, business applications and access requirements, then agree the management and security scope.
Do all plans include 24/7 engineer support?
No. Live engineers are available during business hours. After hours, the automated line records the issue, opens a ticket and routes it according to the agreement. Extended and 24/7 coverage depend on the selected tier.
Let’s talk about your Orlando business.
Start with a free discovery call about your business and its next step.