Define what matters
Identify the systems and data in scope, who depends on them and which business activities they support. Protection starts with knowing what is actually being protected.
NEXGEN BUSINESS SOLUTIONS / BACKUP & RECOVERY
Build a plan for getting back to business
Understand what needs protecting, what recovery involves and how your business can prepare.
BUILT AROUND YOUR OPERATION
A backup is the beginning of the conversation.
When an important file disappears or a system is unavailable, the real question is what your business needs to recover and in what order. Those priorities should shape the backup and recovery scope before there is an urgent problem.
Nexgen offers cloud backup on infrastructure we own and operate, along with disaster recovery and business continuity services. We work through the environment, business dependencies and recovery requirements with you before agreeing coverage.
A CLEAR SCOPE
What the work looks like.
Agree the backup scope
Confirm the data volume, backup coverage, retention and responsibilities in the proposal. Cloud backup is a separately scoped service, not an assumed inclusion in every managed IT plan.
Plan the recovery
Set recovery priorities, escalation responsibilities and any restore testing included in the engagement. The right recovery approach depends on the systems and interruption the business can tolerate.
Recovery objectives, backup retention, restore testing and service commitments must be agreed for your environment. We do not promise zero downtime or guaranteed recovery times on this page.
BEFORE WE BEGIN
Useful answers.
Clear expectations.
Are backup and disaster recovery the same service?
They are related, but the scope differs. Backup protects copies of data. Disaster recovery and business continuity address the broader process of restoring systems and continuing essential work. The proposal defines which services are included.
Is cloud backup included in every IT plan?
No. Cloud backup and disaster recovery are available as add-ons. We confirm the systems, data volume, retention and responsibilities separately.
Can you review the backups we already have?
A Business Systems Audit can identify the current environment, gaps and priorities. Bring information about what is backed up, where it is stored and any known recovery requirements to the discovery call.
What does a recovery commitment cover?
The written scope should identify the systems covered, recovery objectives, responsibilities and any testing or response commitments. These are environment-specific; there is no universal recovery time that applies to every business.
What would better IT make possible?
Start with a free discovery call about your business and its next step.
CONNECTED SERVICES